DESKTOP COMPUTER SYSTEM LIMITED WARRANTIES

StartUpPC warrants this product and its parts against defects in materials or workmanship for one year labor and one year part from the original date of invoice. During this period, StartUpPC will repair or replace defective parts with new or reconditioned parts at StartUpPC's option, without charge to you. All original parts replaced by StartUpPC become property of StartUpPC. You are responsible for the payment, at current rates, for any service or repair outside the scope of this limited warranty.

Except as provided below, StartUpPC is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the computer. Under no circumstances shall StartUpPC be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the computer.

The warranty and remedies set forth below are exclusive and in lieu of all others, oral or written, expressed or implied.

Warranty Conditions

The above Limited Warranty is subject to the following conditions:

1. This warranty covers only normal use of the computer. StartUpPC shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood, lightning or improper electric current; or (iii) service or alteration by anyone other than an authorized StartUpPC representative. (iv) In addition, we are not responsible for any software malfunctions including but not limited to spyware and viruses.

2. No warranty extension will be granted for any replacement part(s) furnished to the purchaser in fulfillment of this warranty.

3. StartUpPC accepts no responsibility for any software programs, data or information stored on any media or any parts of any products repaired by StartUpPC.

4. All pre-installed software programs are licensed to customers under non-StartUpPC software vender’s term and conditions provided with the packages.

5. This warranty does not cover any third party software or virus related problems. This includes but is not limited to pop-up problems and computer issues caused by spyware.

6. This warranty only services malfunctions or hardware related errors, including but not limited to the computer not turning on and a device not working.

Procedures for Obtaining Warranty Service

RMA (Returning Merchandise Authorization) Policy:

If repairs are required, StartUpPC will setup an RMA for your product. RMA and services are rendered by StartUpPC only.

Should you have any problems with your computer, please follow these procedures to obtain the service:

1. If you are having technical difficulties, please e-mail Support@startuppc.com. From there, we'll be able to determine what the issue is and whether any repairs or on-site servicing is required

2. If the computer must be repaired, a RMA number (Return Merchandise Authorization Number) will be issued for our product supplier. A StartUpPC support staff will come to your house to pack up the computer and ship out the defective part(s). In the event that no repair was required upon the technicians arrival, the customer will pay a $40 dollar service charge.

3. Upon recieving the defective part, StartUpPC will repair or replace the part (at StartUpPC's discretion) and will come back to you within 10-14 business days to install the replacement part

Desktop Technical Support:

· Our Web address: www.startuppc.com

· E-mail for Technical Support: support@startuppc.com

This product is warranted to the original purchaser against any defects in materials and/or workmanship. This warranty applies only to computers and components originally configured and manufactured by StartUpPC.

If repairs are required during your warranty period, please refer to Procedures for Obtaining Warranty Service in the StartUpPC Warranty section of this manual.